New Look

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Business overview

Founded in 1969, New Look is a leading UK multichannel fast-fashion brand, offering exciting, on-trend, value-fashion with a broad appeal for women, men and teenage girls, and is the number 2 UK Womenswear retailer for ages 18 to 44* – a testament to its continued brand strength and loyalty. New Look’s flexible fast-fashion business is built on an agile global supply chain across suppliers and factories in c. 25 countries with the ability to respond quickly to emerging trends, providing an exciting shopping experience in-store at nearly 550 locations in the UK, plus online through its transactional websites and mobile apps, serving customers in 67 countries across the globe. The focus is on delivering excitement, value for money and ‘newness’, with hundreds of new lines landing every week. New Look’s ranges of apparel, footwear and accessories are designed for a broad spectrum of ages from early teens to 45 and over. Great people, in stores and support centres, ensure it delivers great service – wherever, whenever and however customers choose to engage. New Look puts its customers at the heart of everything it does.

Following a difficult FY18, significant progress has been made to deliver financial and operational stability that will be reflected in FY19 and beyond. New Look’s management team continues to deliver on its turnaround plan which concentrates on six areas of strategic focus: (i) return to proven broad appeal product, (ii) fundamentally realigned supply chain, (iii) lower prices delivering better value, (iv) cohesive commercial multichannel model, (v) significant efficiency & cost savings, and (vi) people.

* Measured by KantarWorldPanel published data 24 weeks ended 23 September 2018 (Womenswear by value)

New Look bond investor presentation


FY 2019 Q2 Presentation 0.9 MB
FY 2019 Q1 Presentation 9.4 MB
FY 2018 Q4 Presentation 2.9 MB
FY 2018 Q3 Presentation 3.8 MB
FY 2017 Presentation 2.2 MB
FY 2016 Presentation 4.8 MB